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Data Privacy

Delete Your Account

At PrepAssist, we respect your privacy and give you full control over your account and personal data. You can permanently delete your PrepAssist account and associated data at any time.


How to Delete Your Account

1From the App (Recommended)

  1. Open PrepAssist app.
  2. Sign in to your account.
  3. Go to Profile → Settings.
  4. Tap Delete Account.
  5. Confirm the deletion.
Processed immediately

2Contact Support

If you are unable to access your account, you can request deletion by contacting us via email.

Please include your registered email address, your full name, and use the subject "Account Deletion Request".

What Data Will Be Deleted

When your account is deleted, the following data is permanently removed:

User Profile
Login Information
Personal Details
AI Chat History
Notes
Flashcards
Quizzes
Bookmarks
Cloud Vault Files
Study Progress
Preferences
Uploaded Documents

Data That May Be Retained

Certain information may be retained where required by law or for legitimate business purposes, including:

  • Payment and transaction records
  • Tax invoices
  • Fraud prevention and security logs

* This retained information is not used for marketing purposes.

Data Retention

After your account deletion request is confirmed, personal data is deleted immediately or within 30 days. Legally required financial records may be retained for the period required by applicable laws.


Need Help?

If you have questions regarding account deletion, please contact PrepAssist Support.